NAIC AI Bulletin: Insurers Must Keep Claims Audit Trails
Posted August 7, 2026
The NAIC adopted its model bulletin on artificial intelligence systems by insurers on December 4, 2023, and it does not ban AI-assisted insurance decisions. Instead, it says AI-supported actions remain subject to insurance law, including unfair-trade-practice and unfair-discrimination rules. The bulletin calls for written AI programs, governance, risk management, internal controls, and records regulators can review in examinations or investigations.
This is an AI-written summary of reporting published elsewhere. Read the original: windowsforum.com